Network Services

 
There are all kinds of networks out there. Some work well, while others, not so much.  We like to keep things simple that results in a reliable, efficient, and fast network.
 
There are many parts to a network: usually a server, workstations, routers, switches, wi-fi access points, Internet integration, networked printers, shared storage, and so on.  Do you hope it will be up and running in the morning or do you know it will be there for you?
 
If you have questions or problems just describe your objective to us and we will find a solution for your network needs. 910-431-1145 or, 910-431-1087.
 

Remote Support

 
We offer remote access support to our clients.  If you have a problem that has to be handled off hours from wherever we are, you are in luck!  This gives you a great deal of flexibility and freedom. For example, one of our clients needed to be moved to Microsoft Exchange e-mail, but they had huge Outlook PST files and could not stop operations during the work week for the time it takes to transfer that behemoth to the Exchange server. We logged in after hours and handled the move. Our client was up and running in the morning. We like our weekends to be free, but we do what it takes to keep our clients happy.
 

Troubleshooting

 
Troubleshooting is our specialty. We troubleshoot networks, computers, smart devices, operating systems, hardware, software, and user problems.  You may fear the loss of your email, photos, or other files, but that is extremely unlikely. If you have important information that you can’t afford to lose, be sure to have someone with the experience and knowledge to make sure it is safe. This work can be tedious and frustrating, but extremely important and we will get it right.
 

Backup

 
So, how important is your data to you and your business? Could your business survive a loss of your customer records, your receivables, and your employee information? How about your e-mail?s
 
Is your data safe from fire or hurricane damage? How about theft? Insurance only covers the equipment. It does not pay for the recovery of all your invaluable information.
 
We recommend Carbonite
 
Talk with us about your backup and information recovery options. You’ll be glad you did.
 

Custom E-Mail and Web Hosting

 
Your e-mail address should suggest there is a professional behind it.  An address ending with "aol.com", "gmail.com" or "bellsouth.net" just doesn't cut it.  You need to have your own business name as part of your e-mail address.  It’s inexpensive to have your own, professional email address, to have your own domain name, and a presence on the web too.
 
Commercial e-mail has many useful features and flexibility such as email forwarding, autoresponder, webmail, and so on. Have you thought about e-mail that is always up to date and works on your smartphone and tablet as well as a computer? Wouldn't it be great to have the e-mail you sent from your smartphone reflected on your desktop?  The answer is Hosted Exchange.  Talk with us about it.
 

Equipment Upgrades

 
Do you need more server storage or maybe more memory to improve performance? Need a better, farther-reaching Wi-Fi environment for your office? Is it secure? Do you need dual monitors on your workstation? Are your printers in the right place and are they properly networked?  maybe you need to be using a "Cloud" service.
 

Hosted Exchange

 
If you are in business and you aren’t using Hosted Exchange, you need to consider it. If you go with it you will never go back! Your email travels with you wherever you are. If you send a message from your smartphone, that message will be in your “Sent Items” on your desktop computer, your tablet, or on any Internet-connected computer in the world. It’s all there all the time!
 

Virus / Malware Removal

 
If your workstations access the Internet on a regular basis and have been in use for a couple of years or more, they have probably slowed down. Maybe they have popups or you might even have had complaints from your Internet provider. You probably have Malware.  We can help.